Jetbaj Terms & Conditions – Know the Rules Before You Play

These Terms and Conditions form a legal agreement between the Jetbaj platform and its users. By using the Jetbaj website, mobile app, or any related services, you are bound by these terms.

Jetbaj is a licensed online gaming platform offering Sports Betting, Live Casino, slots, and a range of other gaming services. These services are available to adults and eligible users only.

• These terms are governed by the applicable laws of Bangladesh.
• Jetbaj reserves the right to modify these terms at any time.
• The most recently updated version of the terms shall be considered the active and binding version.
• In the event of any dispute, the Bengali language version shall take precedence.

To register an account with Jetbaj, you must meet certain eligibility requirements. We want to ensure our platform is only used by the right individuals.

• You must be at least 18 years old at the time of registration.
• You must register with accurate and truthful information; providing false details will result in account closure.
• The mobile number and email address provided during registration must be verified.
• A national ID card or passport may be required for KYC verification.
• The user is solely responsible for keeping their account password secure.
• Transferring or lending your account to another person is strictly prohibited.

Jetbaj supports the most popular payment methods in Bangladesh. Deposits and withdrawals are fully secure and fast. See the table below for available payment methods and limits:

• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals must be made to the same payment method used for the original deposit.
• Bonus balances cannot be withdrawn directly; the wagering requirement must be completed first.
• For suspicious transactions, Jetbaj may request additional documentation for verification.

Jetbaj regularly offers attractive bonuses and promotions. Each bonus comes with its own terms and conditions, which must be followed.

• The welcome bonus is available to new members only and can be claimed once.
• To qualify for a bonus, the minimum deposit requirement must be met within the specified timeframe.
• The Wagering Requirement for each bonus will be specified individually on the promotions page.
• Wagering on certain games may be restricted when using bonus funds.
• Claiming bonuses on multiple accounts from the same IP address or device is prohibited.
• Jetbaj reserves the right to modify or cancel any promotion at any time.

All betting and gaming activity on Jetbaj is conducted in accordance with specific rules, which are designed to ensure fair play and transparency.

• Confirmed bets cannot be cancelled, though exceptions may apply in certain specific circumstances.
• If a bet is accepted at abnormal odds due to a technical error, Jetbaj reserves the right to void that bet.
• Any evidence of match-fixing or unfair advantage will result in immediate account closure.
• In live betting, network latency may cause discrepancies in results.
• Jetbaj may set or adjust betting limits at any time.

Jetbaj believes gaming should be a source of enjoyment, not a problem. We always put responsible gaming first and have a range of safeguards in place to help keep your gaming experience healthy and in control.

• You can set your own daily, weekly, or monthly deposit limits.
• A cooling-off period can be activated for a temporary break.
• A self-exclusion option is available for those who need an extended break.
• Users under 18 years of age will not be permitted to create an account.

Jetbaj takes the protection of your personal information very seriously. Your data is kept secure using SSL encryption and advanced security technology. To learn more, visit our Privacy Policy Read.

• Your personal information will never be sold to third parties.
• No information will be shared except where required by law.
• Users may request deletion of their personal data at any time.
• Cookie policy details will be provided separately.

Jetbaj reserves the right to suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of these Terms and Conditions.
• Creating an account using false or inaccurate information.
• Attempting fraud, hacking, or gaining any unfair advantage.
• Creating multiple accounts.
• If there is suspicion of money laundering or any other illegal activity.

Users may choose to close their account at any time. Any eligible balance will be returned in accordance with the applicable policy.

If you have a dispute or complaint, please contact our customer support first. We typically aim to resolve issues within 7 business days.

• Complaints must be submitted within 30 days of the date the issue occurred.
• Jetbaj's decision is considered final, though an appeals process is available.
• For major disputes, an independent mediator may be engaged.

Jetbaj may update these Terms and Conditions in part or in full at any time. Users will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.