Jetbaj believes gaming should be fun, not stressful. We have dedicated tools, limits, and support systems in place to help you enjoy gaming in a healthy, responsible way.
Responsible gaming means enjoying games within your means, staying within limits, and playing purely for entertainment. At Jetbaj, we believe every player should have full control over their own life. When gaming starts causing stress instead of fun, that's a clear sign something needs to change.
Online gaming and Sports Betting are growing in popularity across Bangladesh — and that's perfectly normal and entertaining. However, a small number of players occasionally find themselves in situations where gaming causes financial or emotional stress. Jetbaj is committed to making sure that never happens. That's why responsible gaming is at the heart of everything we do on our platform.
The key principles of responsible gaming are: setting a budget in advance, sticking to time limits, avoiding chasing losses with bigger bets, and making time for loved ones before sitting down to play. Jetbaj is here to support you with every one of these.
On our platform, responsible gaming is not just a policy — it's part of our culture. Every new member is informed from the outset how to set limits, take breaks, or use full exclusion features on Jetbaj. Because a healthy, satisfied player is our greatest asset.
Jetbaj complies with international Responsible Gaming standards. All our tools are completely free and available to use at any time.
Many people don't realise their gaming habits are heading toward a problem. If the signs below sound familiar, it's time to take notice. These aren't signs of weakness — they're signs of self-awareness.
Follow these five simple rules and your gaming experience on Jetbaj will always stay enjoyable. They have been put together based on advice from experienced players.
Decide in advance how much you're willing to spend each day or week. Only use money that you can afford to lose without it affecting your life.
Decide how long you will play before you start. Use a timer or alarm. You can also set a time limit automatically using Jetbaj's session limit tool.
Stop immediately after a few consecutive losses. Don't let emotions push you into bigger bets. Take a short break and clear your head.
Gaming is for entertainment, not a guaranteed way to earn money. Avoid placing larger bets in the hope of winning back losses.
Let your loved ones know about your gaming habits. Their support is one of the most powerful aids to responsible play.
Jetbaj is more than a gaming platform — we are invested in your wellbeing and happiness. Our responsible gaming policy is built on the following core principles:
Are you spending more than your set budget?
Do you feel restless when you can't play?
Are you chasing losses by playing more to win back what you've lost?
If you answered "Yes" to even one question, please reach out to our support team.
Jetbaj is strictly for users aged 18 and above. Participation by minors is strictly prohibited.
To keep your gaming experience safe on Jetbaj, we have a range of powerful tools ready for you to use.
Set your own daily, weekly, or monthly deposit cap. Once the limit is reached, the system will automatically stop further deposits.
Set a limit on how much you can lose before play stops automatically. This tool protects you from significant losses.
Set a time limit before you start playing. When the time is up, Jetbaj will automatically notify you.
If you want to take a short break, use the cooling-off option. It can be set from 1 day up to 30 days.
Fully deactivate your account for up to 6 months. During this period, logging in will not be possible under any circumstances.
A pop-up will appear every 30, 60, or 90 minutes showing how long you've been playing and how much you've won or lost.
| Limit Type | Minimum | Maximum | Effective From | Status |
|---|---|---|---|---|
| Daily Deposit Limit | BDT 500 | BDT 50,000 | Instant | Active |
| Weekly Deposit Limit | BDT 2,000 | BDT 2,00,000 | Instant | Active |
| Monthly Deposit Limit | BDT 5,000 | BDT 5,00,000 | Instant | Active |
| Daily Loss Limit | BDT 300 | BDT 20,000 | Instant | Optional |
| Session Time Limit | 30 Minutes | 24 Hours | Instant | Optional |
| Cooling-Off Period | 1 Day | 30 Days | Instant | On Demand |
| Self-Exclusion | 1 Month | 6 Months | Instant | On Demand |
| Reality Check Reminder | 30 Minutes | 90 Minutes | Instant | Optional |
Requests to increase a limit generally take effect after 24 hours, while reductions apply immediately. This is in place to protect you.
Log in to your Jetbaj account and click on the profile icon.
Look for the "Responsible Gaming" section.
Choose a deposit, loss, or time limit based on your needs.
Confirm your choice and save. Changes will take effect immediately.
Our expert team is always on hand for any questions or assistance regarding responsible gaming.
Our chat support is available 24 hours a day, 7 days a week.
[email protected] — responses are typically sent within 24 hours.
Our On the FAQ page Find answers to frequently asked questions.
Contact support directly to set limits or request self-exclusion.